Federal safety officials have opened an investigation into a complaint about the steering system in Kia's small car Soul by a driver who claimed that he lost control of his car after the steering wheel came off.


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Although normally a single complaint is unlikely to trigger a safety probe, the incident is cause for concern because "it occurred without warning on a new vehicle at low mileage and resulted in a complete loss of steering as well as a compromised brake system," according to a statement released Monday by safety regulators. The National Highway Traffic Safety Administration said an owner of a 2010 Kia Soul reported that the steering shaft decoupled from the steering wheel as the vehicle was being driven, resulting in a complete loss of control. Additionally, the driver said the decoupled steering shaft fell into a position that interfered with the ability to apply the brakes. The complaint said the vehicle was 2 months old and had 4,300 miles of use when the steering mechanism failed. Kia said in a statement that it was "actively cooperating" with federal investigators and that "although the investigation is based on a single incident that did not result in an accident or injury, the entire Kia Motors organization — including our supplier base — is reviewing manufacturing processes with the goal of quickly determining if there is a manufacturing cause and preventing the issue from reoccurring."

Source: Kia Soul safety: NHTSA opens safety probe of Kia Soul steering

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