Starting Thursday, airlines face fines for long tarmac waits
On a rainy winter day shortly after Christmas three years ago, Kate Hanni sat on an American Airlines Inc. jet diverted to Austin. And sat. And sat.The airplane remained parked near the airport gates for hours, but no one could get off. As the hours passed, her impatience grew into anger and outrage – and eventually into a consumer movement.
On Thursday, the results of that massive schedule disruption on Dec. 29, 2006, will go into effect.
Quote from the article:
Source: Starting Thursday, airlines face fines for long tarmac waits
On Thursday, the results of that massive schedule disruption on Dec. 29, 2006, will go into effect.
Quote from the article:
Airlines must begin following a U.S. Department of Transportation rule that threatens fines of up to $27,500 a passenger – more than $3.7 million on the jet Hanni was stranded on – if the carriers don't let the customers get off after three hours. The industry doesn't like the rule and warns that it could have unintended consequences affecting the traveling public. Hanni is unbowed and unapologetic about her role in forcing airlines to do what she advocated all along – treat passengers humanely when they are trapped on the airport tarmac. "We're thrilled with the DOT regulation," said Hanni, a Northern California resident. "It obviously validates our argument from the beginning that airlines don't have to hold people on the ground longer than three hours. "We also are very excited that the Department of Transportation appears ready to support the rule adamantly. I think we're going to see some fines if we don't see airlines square their schedules pretty quickly," she said. |
Source: Starting Thursday, airlines face fines for long tarmac waits
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